PC & Laptop Repairs & Upgrades
PC Repairs & Upgrades
Repair/Reinstall Windows OS
Upgrade Hard Drive
Install SSD Hard Drives
Full Motherboard/CPU/Memory Upgrades
Graphic Card Upgrades
Supply/Install Microsoft Office
Email Set-up/Resolve issues
Laptop Repairs & Upgrades
Replace Broken Screen
Upgrade Hard Drive
Install SSD (Faster Hard Drive)
Update System Drivers/Windows
Replace Case Parts (If available)
Diagnose & Resolve WiFi Issues
Connect Wireless devices
Install NAS Drives
Home Networking/Data Sharing
IT & Technology solutions for small business & home users.
Our aim is to offer the highest standards of service and to fully satisfy customers requirements. As such we offer the following:-
No fix-No fee*
No callout charge
We do not charge a call-out fee to fix your computer or to upgrade it. All of our charges are time based, there is a minimum fee of one hourly rate (private £30, business £40 within 10 miles, please call if outside this) after which charges are 1/2 hourly. We come to you and fix your computer in your own home/office where possible or, we can collect your broken/faulty computer and return your PC or laptop when it is repaired as/when it is convenient for you.
We want you to enjoy your computing experience and understand that it can be frustrating at times when computers do not work as they should. We are here to ease those frustrations and return you to having an enjoyable & reliable computer experience. We provide a fully confidential service.
We cover Hagley, West Hagley, Stourbridge, Oldswinford, Pedmore, Halesowen, Kidderminster, Fairfield, Clent, Romsley, Belbroughton, Blakedown, Hasbury, Norton, Amblecote, Wollaston, Churchill, Lye, Brierley Hill and all areas in between. Please contact us for pricing if outside these areas.
Please see our FAQ (Frequently Asked Questions) page for some straightforward fixes that may help you.
*The No Fix-No Fee policy applies on any occasion where we are unable to diagnose the problem, if a diagnosis has been given then normal charges apply.
How Long will it take?
A large proportion of computer problems can be fixed within one hour, if this is not possible then where applicable our engineer will let you know and give you an estimate/fixed price for the repair once the problem has been diagnosed.
What if the repair requires parts?
Any PC repair which requires parts will be charged on total time spent to diagnose the fault and replace the faulty part even if spread over two visits (i.e. 1/4hr to diagnose and 1/2hr to replace part then only the minimum fee applies – plus cost of parts).
If possible we will offer more than one solution to your issue, whether it be a short term cost effective solution or a permanent solution.
A lot of users do not realise how or what their PC and/or equipment can do, we can answer those questions, please ask our engineer when he visits (Can I connect more than one PC to my printer? How do I share files/folders between devices? etc etc)
We also provide a Home Entertainment set-up/wiring service.